MISSION AND VALUES
Mission Statement
- We are dedicated to meeting the diverse healthcare needs of our community by delivering comprehensive, high-quality care and unwavering support. Our mission is to relieve suffering, restore health, and promote overall well-being through a holistic approach. We prioritize the values of caring, compassion, and the safety of our service users, ensuring they receive the personalized attention and respect they deserve.
- Compassionate Care: Treating each individual with empathy, kindness, and respect, recognizing their unique needs and circumstances.
- Safety and Quality: Upholding the highest standards of safety and quality in all our services, ensuring a secure and supportive environment for our service users.
- Holistic Approach: Addressing the physical, emotional, and mental aspects of health to foster comprehensive well-being.
- Community Engagement: Actively engaging with our community to understand and respond to their evolving healthcare needs.
- Continuous Improvement: Striving for excellence through ongoing education, innovation, and improvement in our practices and services
Values Statement
Our Values
- Emanuel Healthcare Ltd will provide a high standard quality of care and support to the growing needs of our community and to every service user.
- We will provide person centred care to our service users, ensuring the best possible support for each service user by providing a service specific to the needs of the individual, giving them a sense of permanence, security and genuine unhurried commitment with respect for diversity and inclusion.
- Emanuel Healthcare Ltd will promote independence and improve the quality of life of our service users by providing a safe and nurturing environment where service users are able to develop and grow at their own pace, to maximise their potentials physically, emotionally, intellectually and spiritually.
- We will accept and understand each service user at all times, accept their challenging and disruptive behaviours and as far as possible channel this into positive avenue, while we shall remain committed to non aversive methods of managing and reducing such behaviours in order to maintain the dignity of our service users and to promote their self esteem.
- Empowering our service users to make choices through the expression of wishes, feelings and preferences, developing their rights to self determination by providing enablement for service users to have access to a wide variety of individual and group activities both in their homes and in local community, maximising their occupational, vocational and leisure potential.
- We will recognise the specific communication needs of each individual service user and work towards enhancing their communication abilities to develop self expression.
- At Emanuel Healthcare Ltd, team work is central to our work as we have qualified staffs that are dedicated, respective, friendly, helpful and supportive to one another as well as to our service users.